Listen first, act second
Our strategic procurement team must understand the challenges that businesses face and make the right decisions. These qualities are an essential part of our work to bolster supply chains and act with foresight. Anyone who is a good listener knows what his or her counterpart needs – Michael Wershofen discusses his approach.
Tips from a pro – aphorisms for practical, everyday listening
A key to our success is our ability to listen to our counterparts as equals.