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Listen first, act second

Our strategic procurement team must understand the challenges that businesses face and make the right decisions. These qualities are an essential part of our work to bolster supply chains and act with foresight. Anyone who is a good listener knows what his or her counterpart needs – Michael Wershofen discusses his approach.

3min
Bernward Bodenstedt
Published on February 23, 2022

Tips from a pro – aphorisms for practical, everyday listening


Michael Wershofen portrait

Good listeners are the only people who can make sound decisions 


By Bernward Bodenstedt